MSM Hobbes
Mar 25, 10:55 PM
So,,, ok,,, an OS that is 10 years,,, that is like what, in human years? Hmmmm... :cool:
Congrats and warm thanks to all at Apple (and your friends and families ;)) that helped create, nurture, and bring this wonderful s/w to us all.
:apple:
Congrats and warm thanks to all at Apple (and your friends and families ;)) that helped create, nurture, and bring this wonderful s/w to us all.
:apple:
Multimedia
Oct 4, 04:18 PM
The inquirer is definitely wrong about this! OS X is a great OS with many features but it needs a lot of work with SMP compared to 64 bit windows and Linux.
In fact, OS X is behind on being a full 64 bit OS as well.
Besides, I wouldn't contradict Aiden if I were you. The man knows of that which he speaks.No kidding. The only time I contradict Aiden is always inadvertant use of my ignorant brain connected to my loose fingers. And Aiden is always happy to correct the error of my ways while I am glad he does.
In fact, OS X is behind on being a full 64 bit OS as well.
Besides, I wouldn't contradict Aiden if I were you. The man knows of that which he speaks.No kidding. The only time I contradict Aiden is always inadvertant use of my ignorant brain connected to my loose fingers. And Aiden is always happy to correct the error of my ways while I am glad he does.
Plutonius
Aug 3, 12:05 PM
We'd be better off with diesels or diesel hybrids. People don't want to admit it, but those are currently our best options IMO.
+1 ....
That will most likely be my next car.
+1 ....
That will most likely be my next car.
kresh
Oct 28, 05:08 PM
Folks, I think you are misinterpreting what the OSx86 project is doing (at least in this case)...
The OSx86 project is taking the Darwin and XNU source that Apple releases and making them so they can run on any x86 hardware. Basically, they are bringing back the functionality that Darwin and XNU had BEFORE Apple ported OSX to Intel, as the x86 versions of Darwin used to run on any x86 hardware until Apple started including a lot of EFI-specific commands (as well as some other things). If you download and compile the OSx86 source, you won't be able to get a full-fledged OSX user experience, because they have not circumvented Apple's TPM protections for the GUI. In order to get Aqua, you need to have the Aqua resource files (which you'd have to get from a OSX install CD), and you'd have to get the TPM keys, which would be illegal.
Also remember, Darwin and XNU does NOT EQUAL the full OSX user experience. Darwin/XNU is just a command-line operating system, as that is the only part that is open-source.
Oh no, we get what they are doing (from the blog at OSx86):
"I had to remove a key which you need to reinsert if you want to run it GUI, due to legal issues. I called it the "magicpoem" maybe you got the point now. The hex for it is around so don't mail me about it, I want spread anything illegal.
I hope Steve, you enjoy this release, read my poem and think about it. The community was victorius again. Thanks to everyone who supported me and/or worked this out with me. Special thanks go to (in no special order):"
The whole point of them "running the rat-race for 2 days" was to make the kernel work with the express intent of running the Aqua GUI.
How much plainer does it need to be, their whole intent is to enable people to steal the GUI and enjoy the Apple OS X experience for free.
The whole OSx86 project is a warez project hiding behind OSS. It just re-enforces the negative OSS image.
edit: They even have screenshots of Aqua running on an unknown Pentium 4 processor. If that's not promoting warez, what is it? And you know where this path eventually leads to? WGA!! I rue the day when Apple has to try and lock down OSX like MS is forced to attempt with Vista!
The OSx86 project is taking the Darwin and XNU source that Apple releases and making them so they can run on any x86 hardware. Basically, they are bringing back the functionality that Darwin and XNU had BEFORE Apple ported OSX to Intel, as the x86 versions of Darwin used to run on any x86 hardware until Apple started including a lot of EFI-specific commands (as well as some other things). If you download and compile the OSx86 source, you won't be able to get a full-fledged OSX user experience, because they have not circumvented Apple's TPM protections for the GUI. In order to get Aqua, you need to have the Aqua resource files (which you'd have to get from a OSX install CD), and you'd have to get the TPM keys, which would be illegal.
Also remember, Darwin and XNU does NOT EQUAL the full OSX user experience. Darwin/XNU is just a command-line operating system, as that is the only part that is open-source.
Oh no, we get what they are doing (from the blog at OSx86):
"I had to remove a key which you need to reinsert if you want to run it GUI, due to legal issues. I called it the "magicpoem" maybe you got the point now. The hex for it is around so don't mail me about it, I want spread anything illegal.
I hope Steve, you enjoy this release, read my poem and think about it. The community was victorius again. Thanks to everyone who supported me and/or worked this out with me. Special thanks go to (in no special order):"
The whole point of them "running the rat-race for 2 days" was to make the kernel work with the express intent of running the Aqua GUI.
How much plainer does it need to be, their whole intent is to enable people to steal the GUI and enjoy the Apple OS X experience for free.
The whole OSx86 project is a warez project hiding behind OSS. It just re-enforces the negative OSS image.
edit: They even have screenshots of Aqua running on an unknown Pentium 4 processor. If that's not promoting warez, what is it? And you know where this path eventually leads to? WGA!! I rue the day when Apple has to try and lock down OSX like MS is forced to attempt with Vista!
maclaptop
Apr 17, 01:10 PM
Google needs to get their **** together if they want to keep competing. Everyone I know that has an Android carries around an iPod too.
Microsoft has Zune, and it's WP7 phones and Apple has iTunes. Google has to rely on Amazon, and even then the Android MP3 App is by far the worst of the 3.
And the point of your post is?
Microsoft has Zune, and it's WP7 phones and Apple has iTunes. Google has to rely on Amazon, and even then the Android MP3 App is by far the worst of the 3.
And the point of your post is?
balamw
Oct 5, 02:49 PM
It seems that you got encryption and decryption mixed up.
How so. Please elaborate?
The decryption keys are everywhere and not top secret. Each iPod and iTunes has access to them. If you can get your hands on them you have something like hymn or FairKeys. Where does one get the encryption key?
EDIT: BTW I'm quite serious, if I got it wrong please help me understand where you're coming from.
B
How so. Please elaborate?
The decryption keys are everywhere and not top secret. Each iPod and iTunes has access to them. If you can get your hands on them you have something like hymn or FairKeys. Where does one get the encryption key?
EDIT: BTW I'm quite serious, if I got it wrong please help me understand where you're coming from.
B
Jakerz
Apr 6, 10:53 AM
Sorry folks, unlocked/locked correct threads this time. :D
http://forums.macrumors.com/image.php?u=23036&dateline=1294073881
http://forums.macrumors.com/image.php?u=23036&dateline=1294073881
NebulaClash
Apr 29, 02:07 PM
In another sense, the direction of the consumer PC/tablet/etc. will be where Apple takes it. They can play off of their successes with the iPad and iPhone and use that to shift the market to devices where Apple has a substantial amount of IP, experience, and expertise. It's one thing to be an alternative, as opposed to a shift where everything else becomes a (less desirable) alternative. That's where Apple is trying to go. Obviously not everyone agrees, but they have thus far made substantial inroads. Apple is increasingly a consumer-focussed company, so the utility of an interface in OS X, for instance, may suffer in it's usability for the "power user." It's hard to say though how much compromise will be made, as the dramatic changes in Final Cut Pro's upcoming release indicate a continued commitment to at least one sub-group of power users.
Yes, and given how much copying is going on with other companies, I'd say Apple is being quite successful in getting their gestures to become a standard. Pinch to zoom is now almost universal.
I have to laugh at the people worried that one day Apple will cut off software access in OS X. Apple said they won't do that. That would be bad for business. It makes no sense.
Yes, and given how much copying is going on with other companies, I'd say Apple is being quite successful in getting their gestures to become a standard. Pinch to zoom is now almost universal.
I have to laugh at the people worried that one day Apple will cut off software access in OS X. Apple said they won't do that. That would be bad for business. It makes no sense.
vincenz
Apr 25, 12:25 PM
The only thing that would convince me to upgrade would be a bigger screen. If not then... fuggedit.
ncfuser
Jan 15, 05:42 PM
I agree with the people that are not happy.
Almost feels like Steve and Co. didn't get some of the things they wanted to done in time.
Such has 3G for the iPhone, TouchScreen, Blu-Ray, to name a few.
Out of the "4" topics, only two are worthwhile.
1. Wireless HDD -- Which I like. I am looking for a external HDD for my HD Camcorder video.
2. Thin laptop -- I really don't care for. A laptop without a CD/DVD drive is kinda silly. Does anyone really need something that tiny for that much $$$
The other two are not worth a Macworld Keynote and they feel like fillers to me.
So I would have to say s sub par day that didn't live up to the hipe.
:apple:
Almost feels like Steve and Co. didn't get some of the things they wanted to done in time.
Such has 3G for the iPhone, TouchScreen, Blu-Ray, to name a few.
Out of the "4" topics, only two are worthwhile.
1. Wireless HDD -- Which I like. I am looking for a external HDD for my HD Camcorder video.
2. Thin laptop -- I really don't care for. A laptop without a CD/DVD drive is kinda silly. Does anyone really need something that tiny for that much $$$
The other two are not worth a Macworld Keynote and they feel like fillers to me.
So I would have to say s sub par day that didn't live up to the hipe.
:apple:
Corndog5595
Nov 14, 08:49 PM
The campaign is great, and you really get attached to the characters.
I don't know what you're all talking about.
I don't know what you're all talking about.
John Purple
Jan 15, 02:41 PM
another thing people should keep in mind is...why release all new products at one event when you can stagger the release and keep interest over a longer period of time.
i.e macbook pro updates are coming, just like most of things people want (although SOME of the things some people want are just downright crazy), but it wont happen at once, and its gonna take a while!
I hope they will not delay MBP to avoid canibalism with MBA.
i.e macbook pro updates are coming, just like most of things people want (although SOME of the things some people want are just downright crazy), but it wont happen at once, and its gonna take a while!
I hope they will not delay MBP to avoid canibalism with MBA.
danny_boy
Aug 8, 05:46 AM
the specs for the UK model has NOT been updated UK Specs (http://www.apple.com/uk/displays/specs.html) compared to the US model US Specs (http://www.apple.com/displays/specs.html)
Will the UK get the updated Apple Cinema Displays specs? As well as the price drops? I'm looking to get either a 20" or 23" display with educational discount before going back to Uni in Sept.
Danny
Will the UK get the updated Apple Cinema Displays specs? As well as the price drops? I'm looking to get either a 20" or 23" display with educational discount before going back to Uni in Sept.
Danny
Kenya
Oct 3, 01:10 PM
There should have been an option for MacBook Pro chip/case/features update. I would have voted for that one.
spicyapple
Oct 10, 04:29 PM
Please Apple, re-orientate the screen so it's portrait, add extra resolution, add icon browsing and surely you'll have a winner. I don't really want a real video iPod, nor with wireless. (unless it's Bluetooth for wireless headphones!) :)
Lennholm
Apr 16, 08:53 AM
I dislike it when people keep saying that line over and over. Does competition really make products better? Where's the truth in that? If it's truly the case, why do we still see half-baked consumer products for the end user?
If anything, I feel that there seldom really is a better product for us because of competition. A competing product with better specs does not necessarily result in a better product. And frankly, judging by the gadget industry, Apple's been releasing consumer-satisfied products left and right despite better (in specs) products being released by their competitors.
Okay. So did competition [from other manufacturers] make Apple release a better product? No. Because from how the Internet reacts, every other manufacturer outspecs Apple and Apple "overcharges for something you can get with much more for much less"
But Apple does release products to get with the times, however, I feel that Apple products don't need high-end specs to provide consumer satisfaction.
Besides, the iOS today looks the same as the iOS from the iPhone 1 but with upgrades. Did competition spur Apple into doing the upgrades? I doubt it. They seem to have their own idea of where to direct their OS. Honeycomb on the other hand looks and functions very differently from Froyo. That [design decision] instead seems to be driven by competition.
It's hard to know what features Apple wouldn't have included in the latest gen of a product if it hadn't been for competition. Maybe iPad 2 wouldn't have had the improved GPU if it had zero competing products.
One thing I'm certain of, iOS would still not have had personal hot spot if it hadn't been for the competition from Android.
If anything, I feel that there seldom really is a better product for us because of competition. A competing product with better specs does not necessarily result in a better product. And frankly, judging by the gadget industry, Apple's been releasing consumer-satisfied products left and right despite better (in specs) products being released by their competitors.
Okay. So did competition [from other manufacturers] make Apple release a better product? No. Because from how the Internet reacts, every other manufacturer outspecs Apple and Apple "overcharges for something you can get with much more for much less"
But Apple does release products to get with the times, however, I feel that Apple products don't need high-end specs to provide consumer satisfaction.
Besides, the iOS today looks the same as the iOS from the iPhone 1 but with upgrades. Did competition spur Apple into doing the upgrades? I doubt it. They seem to have their own idea of where to direct their OS. Honeycomb on the other hand looks and functions very differently from Froyo. That [design decision] instead seems to be driven by competition.
It's hard to know what features Apple wouldn't have included in the latest gen of a product if it hadn't been for competition. Maybe iPad 2 wouldn't have had the improved GPU if it had zero competing products.
One thing I'm certain of, iOS would still not have had personal hot spot if it hadn't been for the competition from Android.
BongoBanger
Apr 11, 03:18 AM
It was funny. Stop crying.
Joshuarocks
Apr 8, 07:36 PM
I'm a current employee at Best Buy and thought I'd offer my two cents on a few issues.
First, I don't really like Best Buy. I got a job there to work for around 4 hours a week to get the generous discount. It's particularly generous when dealing with open-box items. Even so, I am miserable leading up to heading in and I do not enjoy the time that I spend there. Thankfully, I have a good full-time job plus a lot of side work and I'm planning on quitting in the next month or so as the thrill of the discount has long worn off.
That said, I have no problem being very open and honest about Best Buy and my experiences there.
In regards to the iPad situation, I haven't been in since this issue came up and won't be in for awhile, so I don't really know what the buzz is on this matter exactly. I do know that they wouldn't put a freeze on selling new iPad 2 stock if they regularly had it for a random promotion, if only for the very reason that many think caused the initial problem: quota.
I'm betting 1 of 2 things happened:
1) They did indeed get in trouble with Apple for something. Sure, it's possible, and it's the easiest reasonable conclusion. I don't know why this would be though, and I'm skeptical about the whole hording thing. And again, this is coming from someone who has access to the inventory systems and all the places that would hide "horded" iPads. Plus, I have a good enough relationship with multiple managers (ones who know the score about Best Buy in an objective world...) who would be honest about this with me.
Generally speaking, when they say there are no iPads for sale, there are no iPads for sale. It's really that simple. Demand is real, and supply is lacking. When we have them for sale, they're in the cages, and this would occur after passing through the pre-order system. White Verizon iPads tend to be the ones most often available, usually just a couple, and they're gone almost immediately all the same.
Another factor in the equation though is processing shipments. I saw someone noted that after an open-box controversy between two customers, the manager was able to procure a new iPad 2 for a disappointed customer when apparently there were none for sale. Well, there probably weren't. He either bumped someone back on the pre-order list to be nice to the pissed off customer in the store or perhaps a shipment came in on the truck that had yet to be processed and he worked it out with the ops team to get them to process one so he could get it out. Oftentimes the managers do actually try to make the customer happy, even if it's somewhat unreasonable. The ops guys have their procedures, and it's rarely slimy in intent so much as rooted in overall efficiency, so sometimes a shipment won't go to the floor for sales until the next day because the processing takes time. If the manager pushes to work something out in that situation, the manager is doing you a favor and pissing off some ops guys to do so.
Anyways, on to the 2nd scenario...
2) This is what I'd really venture to bet is the problem: the pre-order system is a huge mess. It was a rush job authorized by corporate at the last minute and handled by less-than-informed employees who were also in a rush. From day 1 it was clear that problems were going to creep up, and they absolutely have. Nobody in store is happy about it. The employees don't like telling customers that they have to wait on a pre-order list, they don't like the 48 hour pickup window, they don't like having to deal with customers pissing and moaning and crying about conspiracy theories when only a 64 GB white Verizon iPad 2 is available once in a blue moon when a pre-order turns it down. It's not fun, for anyone, and unfortunately, there's nothing we can do about it.
So what I'm guessing is really happening is that Best Buy is just digging out of this pre-order mess as fast as possible and skipping anything else until they get past the ramifications of a stupid decision. Considering there's little to skip seeing as supply is so low and we rarely have the most in-demand models available anyways, it's easier for them to just bow out of this for a couple of weeks and in a sense re-launch the normal sales when supplies are less constrained and they don't have a stupid pre-order process hanging over their heads. It's a cut and dry move that will allow them to gear up again in a more normal, focused way. Considering how things have gone there in the last month in dealing with anything iPad related, this might be the best decision for them.
All in all, Best Buy is Best Buy: a brick and mortar retailer lost in an internet-connected world. Best Buy isn't nearly as evil as they are lost and longing for the 20th century. Sure, there's a lot of margin on accessories, but it's because there's more often than not no margin on anything else. They don't make much money at all on TV's and Computers anymore. If they're on sale, and at Best Buy, almost everything is always "On Sale," it's likely at cost or within a few dollars of cost. There's little margin in the shrinking physical media world either. The only departments with major products that have margin still are appliances and for certain stores, musical instruments. This is why Best Buy will likely be dead in 5 years if they don't drastically change their business model. They did a better job at adapting to the new world than other electronics chains, but they haven't done nearly enough. It's not an easy business at this point though as it has as much to do with dealing with suppliers suffering the same pinch and customers who want to have it all but don't want to pay for it.
Also, in regards to stupid employees and sleazy mangers, yeah, they do exist. But more employees know their stuff than you might think. And there are quite a few managers who actually do care about trying to do a good job and help the customer.
As far as the employees, the biggest shock to me after working at Best Buy was realizing that so much of the supposed employee ignorance has more to do with incessantly having to dumb things down to the most absurd of levels with customers. 90% of the people who come in are nice people who just don't know much of anything about what they're buying. You have to learn to communicate on their level and not over-complicate things for them. It's easy to get stuck in that default mode and you have to actively snap yourself out of it on the rare occasion when you get customers who can actually hold their own in a conversation about the technology. And make no mistake, it's a huge relief for most of us when that happens because most of us that work there actually are pretty excited about the technology.
Now on the other hand, sleazy managers and supervisors can screw so much of this up. While most of the employees aren't making a career out of working at Best Buy, the sups and managers typically are on some level at least, and it takes a certain, umm, level of person to get, err, stuck, yes, at that level if you know what I mean. There's a lot of inconsistency in these types of people. If you get good ones though, they tend to hire good employees and foster a good environment for customers. My store has good management. It's the only thing that makes it remotely tolerable to me. The employees actually know their stuff and are honest with the customers. They also work as a team because the management pushes it and thankfully we don't have commission to muck things up. And customers do love us for it. You'd be shocked by how often a selling relationship turns into a friendship practically at our particular store. We get invited out after work all the time. Honesty goes a long ways, and when you're helping people save money by making sure they make a smart decision for their needs, it goes a long ways. And our managers are objective enough (and not locked into Best Buy corporate brainwash mode) to know that the only thing Best Buy has to offer over Amazon is the possibility of a good customer service experience. They do all they reasonably can to ensure that it happens.
But again, this simply isn't the case everywhere at all, and it so often boils down to the luck of the draw on management. Good managers hire good people leading to good teams leading to generally happy customers and good sales. Bad managers hire their dumb friends, play games with customers, lie, cheat, and usually they don't put up good numbers.
At the end of the day though, the good stores and the bad stores are equally screwed because the industry is a mess, the world is changing, and Best Buy corporate utterly and completely lacks the talent and leadership to be innovative in the 21st century. They refuse to reasonably acknowledge change, they're too scared to piss off manufacturers who have lines all across the store that vary dramatically when it comes to success and quality, and they're wildly inconsistent and disorganized with their processes and as they put it, "solutions." As said, if things don't drastically change, and I don't believe they will without a major shift in leadership, they'll be dead in 5 years. It's a sinking ship. I'll be happy to be out of there.
Again, I don't think they're near as evil and corrupt as they are just lost. When you're lost, things can get confusing real fast. Bear in mind that oftentimes when employees appear aloof, they're probably confused because corporate changes things all the time and does little to help keep us informed of these changes. Also, don't mistake conspiracy theories for sheer stupidity. Like we saw in this whole conversation, people will say some wild things. It's easy to think it from the outside. I can assure you from the inside, that oftentimes what looks like scheming and maneuvering is really just disorganization, stupidity and/or confusion due to the muddled processes and the ever-foggy way in which corporate outlines these processes.
I don't blame people for not liking Best Buy. I don't like them either. Just go easy on the guys on the floor and in the back. Unless they're the total goof-off employees which do exist, what you're pissed about is probably not their fault at all.
The only "Worst Buy" I am against is the one in Owings Mills, MD where they discriminated against me just because of a small disability. Pending a court case with corporate on this matter.. and I used to work for them back in 2005 and left them on a great note. Eligible for re-hire.. then tried to go back to them(Owings Mills) and the manager was very disrespectful and also discriminatory.
I plan to have that store shut down permanently.
First, I don't really like Best Buy. I got a job there to work for around 4 hours a week to get the generous discount. It's particularly generous when dealing with open-box items. Even so, I am miserable leading up to heading in and I do not enjoy the time that I spend there. Thankfully, I have a good full-time job plus a lot of side work and I'm planning on quitting in the next month or so as the thrill of the discount has long worn off.
That said, I have no problem being very open and honest about Best Buy and my experiences there.
In regards to the iPad situation, I haven't been in since this issue came up and won't be in for awhile, so I don't really know what the buzz is on this matter exactly. I do know that they wouldn't put a freeze on selling new iPad 2 stock if they regularly had it for a random promotion, if only for the very reason that many think caused the initial problem: quota.
I'm betting 1 of 2 things happened:
1) They did indeed get in trouble with Apple for something. Sure, it's possible, and it's the easiest reasonable conclusion. I don't know why this would be though, and I'm skeptical about the whole hording thing. And again, this is coming from someone who has access to the inventory systems and all the places that would hide "horded" iPads. Plus, I have a good enough relationship with multiple managers (ones who know the score about Best Buy in an objective world...) who would be honest about this with me.
Generally speaking, when they say there are no iPads for sale, there are no iPads for sale. It's really that simple. Demand is real, and supply is lacking. When we have them for sale, they're in the cages, and this would occur after passing through the pre-order system. White Verizon iPads tend to be the ones most often available, usually just a couple, and they're gone almost immediately all the same.
Another factor in the equation though is processing shipments. I saw someone noted that after an open-box controversy between two customers, the manager was able to procure a new iPad 2 for a disappointed customer when apparently there were none for sale. Well, there probably weren't. He either bumped someone back on the pre-order list to be nice to the pissed off customer in the store or perhaps a shipment came in on the truck that had yet to be processed and he worked it out with the ops team to get them to process one so he could get it out. Oftentimes the managers do actually try to make the customer happy, even if it's somewhat unreasonable. The ops guys have their procedures, and it's rarely slimy in intent so much as rooted in overall efficiency, so sometimes a shipment won't go to the floor for sales until the next day because the processing takes time. If the manager pushes to work something out in that situation, the manager is doing you a favor and pissing off some ops guys to do so.
Anyways, on to the 2nd scenario...
2) This is what I'd really venture to bet is the problem: the pre-order system is a huge mess. It was a rush job authorized by corporate at the last minute and handled by less-than-informed employees who were also in a rush. From day 1 it was clear that problems were going to creep up, and they absolutely have. Nobody in store is happy about it. The employees don't like telling customers that they have to wait on a pre-order list, they don't like the 48 hour pickup window, they don't like having to deal with customers pissing and moaning and crying about conspiracy theories when only a 64 GB white Verizon iPad 2 is available once in a blue moon when a pre-order turns it down. It's not fun, for anyone, and unfortunately, there's nothing we can do about it.
So what I'm guessing is really happening is that Best Buy is just digging out of this pre-order mess as fast as possible and skipping anything else until they get past the ramifications of a stupid decision. Considering there's little to skip seeing as supply is so low and we rarely have the most in-demand models available anyways, it's easier for them to just bow out of this for a couple of weeks and in a sense re-launch the normal sales when supplies are less constrained and they don't have a stupid pre-order process hanging over their heads. It's a cut and dry move that will allow them to gear up again in a more normal, focused way. Considering how things have gone there in the last month in dealing with anything iPad related, this might be the best decision for them.
All in all, Best Buy is Best Buy: a brick and mortar retailer lost in an internet-connected world. Best Buy isn't nearly as evil as they are lost and longing for the 20th century. Sure, there's a lot of margin on accessories, but it's because there's more often than not no margin on anything else. They don't make much money at all on TV's and Computers anymore. If they're on sale, and at Best Buy, almost everything is always "On Sale," it's likely at cost or within a few dollars of cost. There's little margin in the shrinking physical media world either. The only departments with major products that have margin still are appliances and for certain stores, musical instruments. This is why Best Buy will likely be dead in 5 years if they don't drastically change their business model. They did a better job at adapting to the new world than other electronics chains, but they haven't done nearly enough. It's not an easy business at this point though as it has as much to do with dealing with suppliers suffering the same pinch and customers who want to have it all but don't want to pay for it.
Also, in regards to stupid employees and sleazy mangers, yeah, they do exist. But more employees know their stuff than you might think. And there are quite a few managers who actually do care about trying to do a good job and help the customer.
As far as the employees, the biggest shock to me after working at Best Buy was realizing that so much of the supposed employee ignorance has more to do with incessantly having to dumb things down to the most absurd of levels with customers. 90% of the people who come in are nice people who just don't know much of anything about what they're buying. You have to learn to communicate on their level and not over-complicate things for them. It's easy to get stuck in that default mode and you have to actively snap yourself out of it on the rare occasion when you get customers who can actually hold their own in a conversation about the technology. And make no mistake, it's a huge relief for most of us when that happens because most of us that work there actually are pretty excited about the technology.
Now on the other hand, sleazy managers and supervisors can screw so much of this up. While most of the employees aren't making a career out of working at Best Buy, the sups and managers typically are on some level at least, and it takes a certain, umm, level of person to get, err, stuck, yes, at that level if you know what I mean. There's a lot of inconsistency in these types of people. If you get good ones though, they tend to hire good employees and foster a good environment for customers. My store has good management. It's the only thing that makes it remotely tolerable to me. The employees actually know their stuff and are honest with the customers. They also work as a team because the management pushes it and thankfully we don't have commission to muck things up. And customers do love us for it. You'd be shocked by how often a selling relationship turns into a friendship practically at our particular store. We get invited out after work all the time. Honesty goes a long ways, and when you're helping people save money by making sure they make a smart decision for their needs, it goes a long ways. And our managers are objective enough (and not locked into Best Buy corporate brainwash mode) to know that the only thing Best Buy has to offer over Amazon is the possibility of a good customer service experience. They do all they reasonably can to ensure that it happens.
But again, this simply isn't the case everywhere at all, and it so often boils down to the luck of the draw on management. Good managers hire good people leading to good teams leading to generally happy customers and good sales. Bad managers hire their dumb friends, play games with customers, lie, cheat, and usually they don't put up good numbers.
At the end of the day though, the good stores and the bad stores are equally screwed because the industry is a mess, the world is changing, and Best Buy corporate utterly and completely lacks the talent and leadership to be innovative in the 21st century. They refuse to reasonably acknowledge change, they're too scared to piss off manufacturers who have lines all across the store that vary dramatically when it comes to success and quality, and they're wildly inconsistent and disorganized with their processes and as they put it, "solutions." As said, if things don't drastically change, and I don't believe they will without a major shift in leadership, they'll be dead in 5 years. It's a sinking ship. I'll be happy to be out of there.
Again, I don't think they're near as evil and corrupt as they are just lost. When you're lost, things can get confusing real fast. Bear in mind that oftentimes when employees appear aloof, they're probably confused because corporate changes things all the time and does little to help keep us informed of these changes. Also, don't mistake conspiracy theories for sheer stupidity. Like we saw in this whole conversation, people will say some wild things. It's easy to think it from the outside. I can assure you from the inside, that oftentimes what looks like scheming and maneuvering is really just disorganization, stupidity and/or confusion due to the muddled processes and the ever-foggy way in which corporate outlines these processes.
I don't blame people for not liking Best Buy. I don't like them either. Just go easy on the guys on the floor and in the back. Unless they're the total goof-off employees which do exist, what you're pissed about is probably not their fault at all.
The only "Worst Buy" I am against is the one in Owings Mills, MD where they discriminated against me just because of a small disability. Pending a court case with corporate on this matter.. and I used to work for them back in 2005 and left them on a great note. Eligible for re-hire.. then tried to go back to them(Owings Mills) and the manager was very disrespectful and also discriminatory.
I plan to have that store shut down permanently.
Anthony T
Apr 16, 09:54 AM
My only question is if the new iPhone will just come in one color/look. I like how there is a choice of white or black with the 3GS, but if they go aluminum, I can't see them making more than one color/look.
albusseverus
Jan 10, 05:41 PM
just goes to show, if your name is Think Secret and you have no corporate backing, Apple will hound you out of existence...
if you publish an unchecked story about the iPhone being delayed, causing a run on Apple's stock price...
or stuff up a trade show...
it's all just good fun... ??
it's hard to know the best way to treat this... ban them and give them MORE publicity? or boycott their site...
Kevin, can we have a negative Digg option... I want UnDigg
if you publish an unchecked story about the iPhone being delayed, causing a run on Apple's stock price...
or stuff up a trade show...
it's all just good fun... ??
it's hard to know the best way to treat this... ban them and give them MORE publicity? or boycott their site...
Kevin, can we have a negative Digg option... I want UnDigg
zephxiii
Jan 2, 10:35 AM
I for one will be staying with AT&T if and when Verizon gets the iPhone. I'll also be laughing while Verizon suffers the same fate that AT&T did as millions of users hit their network at once. I don't care how "strong" Verizon's network is, I don't think they're ready for the heavy hit they're going to take.
The situation is completely different for VZW than it was for ATT.
Firstly AT&T was the only network provider for the iPhone, this won't be the case for VZW. Secondly AT&T was at the very initial stages of 3G deployment with only a single channel deployed on 1900mhz compared to VZW using their entire spectrum for one network set. AT&T at the time was only using (and still is for the most part) a fraction of their spectrum for 3G.
Though this is Apple's first time messing with a CDMA radio, I wonder how bad they will screw it up? lol.
The situation is completely different for VZW than it was for ATT.
Firstly AT&T was the only network provider for the iPhone, this won't be the case for VZW. Secondly AT&T was at the very initial stages of 3G deployment with only a single channel deployed on 1900mhz compared to VZW using their entire spectrum for one network set. AT&T at the time was only using (and still is for the most part) a fraction of their spectrum for 3G.
Though this is Apple's first time messing with a CDMA radio, I wonder how bad they will screw it up? lol.
rockthecasbah
Nov 16, 02:29 PM
As it has been said, I agree that AMD shows promise and is a good option for down the road, but the fact is that Intel is just a better option right now. They have more of the ability to develop the chips Apple needs at the quantity they need them, and the timeline is there so it's Apple's call, not the chipmaker's, when they can release upgrades. Down the road, possibly, but not right now.
lmalave
Oct 3, 02:19 PM
lets hope we get new MBPs before Macworld in Jan!
in Jan i hope to get iTV, iLife '07, Leopard and maybe an iPhone
I would like to see iTV a cross between Tivo and Front Row
There is not much i would like to see added to iLife but i bet Steve will make my buy it
Not going to be like a Tivo. Not at the price point that Apple was talking about...
in Jan i hope to get iTV, iLife '07, Leopard and maybe an iPhone
I would like to see iTV a cross between Tivo and Front Row
There is not much i would like to see added to iLife but i bet Steve will make my buy it
Not going to be like a Tivo. Not at the price point that Apple was talking about...
xUKHCx
Apr 12, 08:43 AM
Maybe some computers come with Office as a promotional deal, and if they do, that's up to the OEM, not Microsoft. Nonetheless, I've not seen any PC come with more than a 30 day trial of Office.
Maybe it is a regional thing. I have recently bought 3 windows based machines here in the UK and they all came with trial versions of Office.
Maybe it is a regional thing. I have recently bought 3 windows based machines here in the UK and they all came with trial versions of Office.
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